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New York Times best-selling author Jay Baer’s newest book, Hug Your Haters, focuses on how, where, and why people complain about the service they receive. Written as a response to the rise in online complaints, Hug Your Haters [...]
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NY Times Bestselling Author, Jay Baer, is a hype-free Marketing Strategist, Speaker, and President of the social media and content marketing consultancy Convince & Convert. Jay is author of the bestselling book, Youtility: [...]