Creative Success Depends on Long View
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In this podcast, we feature author Taylor Marsh, who [read more]
Podcast: The Endangered Customer: 8 Steps to Guarantee Repeat Business
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Richard Shapiro is the founder and president of The Center For Client Retention and a recognized thought-leader in the areas of customer experience and loyalty. It costs 5 to 7 times as much to bring in a new customer as it does [...]
Podcast: Create Insanely Happy Customers!
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Want to impact your business in a powerful way? Deremiah knows and tells in this revealing podcast. Award Winning Speaker & Customer Passion Evangelist Deremiah *CPE shares the principles you can use to out-serve everyone in [...]
Podcast: The Age Of The Customer
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Jim Blasingame is one of the world’s foremost experts on small business and entrepreneurship, and was ranked as the #1 small business expert in the world by Google. President and founder of Small Business Network, Inc., Jim [...]
Are You Making It Easy For Customers To Do Business With You?
Virtually every entrepreneur will talk about how important their customers are.
But many are really saying one thing and doing another, mouthing the words, “we are a customer-oriented business,” but unwittingly, making it extra difficult [...]
10 Ways To Brand Yourself As A Polished Professional
Little things mean a lot.
I had a colonoscopy last week. Unfortunately, I’m at the age, where I need to get checked out every five or so years. As strange as it may sound, I found some great life and career success lessons during the procedure.
My [...]
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